The various aspects a call anti-fraud solution must cover
Security breaches and fraud are not new in the telecom industry. As technology gets sophisticated, hackers and fraudsters too get smarter....
Is It Time For The Next-Gen Option To OTP?
Two-factor authentication is now a staple in the business world when it comes to validating customer communications. Allowing businesses to...
How can Africa’s telecom players become mobile money winners?
Research shows that much of the population in Africa has limited access to financial services. As incomes in the continent...
Focusing on operator readiness for next-gen messaging
The world of business messaging has evolved greatly. A2P messaging is seeing steady growth and enterprises are recognizing immense value...
Is Pricing The Achilles Heel Of SMS?
Any marketing leader for a consumer brand would agree that today one of their most successful customer approach channels for...
A Look At Network Virtualization And The Impact On The Telecom Sector
There is intense competition in the telecom sector. Customer expectations have increased. That’s why telecom operators can no longer afford...
The Enterprise CIO’s Essential Cloud Telephony Primer
Business phone systems have undergone massive transformations since their early days of using manual switchboards and a complex web of...