There is intense competition in the telecom sector. Customer expectations have increased. That’s why telecom operators can no longer afford to use legacy network infrastructure. They are not built for the current type of services. Network infrastructure modernization has become so important in this context. The modern network infrastructure is more resilient and scalable than […]
Customer habits and expectations are changing rapidly. This is rapidly becoming the age of the Omnichannel customer. This has driven companies to become customer-centric and create communication strategies designed to connect with customers wherever they are present. To add to that, enterprise workforces are becoming more distributed and widespread. Inevitably, as new channels get added […]
Ever since the first transmission via ARPANET occurred in 1969, the internet has grown into such significance in our daily lives that it is being often referred to as one of the basic necessities of life alongside food, clean air, and water. Today, everything from mobile phones to the family microwave is connected to the […]
A connected world has emerged from the stories of science-fiction to become reality today. Thanks to the Internet of Things (IoT), we are opening the garage, adjusting the light and temperature at home even before reaching, measuring vital health parameters and alerting the doctors in case of an issue, and automatically alerting the grocery store […]
We have come a long way from using dialup internet and 1G internet speed to WiFi and 5G speed. We have come a long way from receiving P2P (Person to Person) SMS to receiving A2P (Application to Person) messages, i.e. SMS from applications. Studies show that over 3.5 trillion A2P messages will be delivered by […]
The telecom industry has been at the crux of the global pivot to remote operations. Lacking robust and resilient connectivity, most of the world’s industries would have run aground during the pandemic! Of course, telecom has always been a dynamic industry and sensitive to technological developments. So, what can the telecom industry look forward to […]
Despite challenges, the growth curve of the telecom industry has always trended upwards; it is expected that the sector will grow at a CAGR of 5% from 2020 to 2027. The promise of advancements in 5G technology and the opportunities that smart devices, factories, and cities create for Telcos seems set to drive the next […]
Communications service providers (CSPs) worldwide are battling a fast-evolving landscape of stagnating revenues from traditional services, growing customer expectations, and cut-throat competition from agile and well-funded OTT entrants. This resultant tightening of revenue and cost squeeze is motivating CSPs to seek new strategies to cut costs and reignite growth. It could be said that several […]
Gen Next for the telecom sector lurks in the wings worldwide. The fifth-generation (5G) telecommunications network promises to radically revolutionize the digital world by enabling real-time connectivity on a whole new level. We expect incredible new speeds, significantly reduced latency, and enormous bandwidths. Extraordinary opportunities like smart cities, telemedicine, autonomous vehicles, edge IoT devices, intelligent […]
In the last three decades, the telecommunication industry has evolved dramatically – from analog telephone lines to digital quad+ play mobile service providers. Today, the telecommunication sector is entering the 5G landscape promising unmatched connectivity and bandwidth. Technology evolution has spiked the range of available opportunities as well as competition, and unfortunately, malpractices too. Cybercrimes […]