How the Evolving Threat Scenario Has Made MFA Necessary
The focus on security is rising as businesses digitally transform, the world of work globally evolves, and collaboration across borders...
Building Relationships with Customers Across Channels
Most companies understand that customer satisfaction is key to long-term sustainability and growth. But delighting customers in today’s digital era...
The various aspects a call anti-fraud solution must cover
Security breaches and fraud are not new in the telecom industry. As technology gets sophisticated, hackers and fraudsters too get smarter....
Business Messaging – Trends, Threats, and Opportunities
The world of business messaging has come a long way. With positive customer experiences known to increase customer spending by...
Do telecom companies have a customer experience problem
Telecom companies are facing a deluge of modern-day challenges: right from intense competition to the inability of their legacy infrastructure...
Why it’s Time for Telecom Companies to Modernize their Tech Strategy
Telecom companies have come a long way from the days when they provided basic telephony services. This sector is now...
The Massive Enterprise Opportunity For The Telecom Sector
The telecom industry has historically been focused on individual consumers who consume a bunch of services including voice, video, Internet,...
A Look Back at the Movers and Shakers at MWC 2022
The MWC Barcelona 2022 welcomed 61,000 physical attendees this year and we are happy to report that we contributed to...
The Coming Roller Coaster Ride for Private Networks
The chorus of industry voices is now drawing our attention to the rise of private networks. As the world becomes...
Is It Time For The Next-Gen Option To OTP?
Two-factor authentication is now a staple in the business world when it comes to validating customer communications. Allowing businesses to...