How MNOs can get incremental revenue from their zero balance subscribers
The first goal of Every Mobile network operator is to give 100% satisfaction to their customers. One of the major issues most of the customers are facing in active service due to Zero balance/ Low balance Call / SMS Attempt, the subscriber is out of network, busy on another call, unable to call due to network congestion. This may result in Huge Revenue loss and also decrease customer engagement with your business.
To solve this problem GTS has introduced Beep Me Product which helps us to get rid out of it.
“Now, you must be thinking of What’s Beep Me?”
Beep me is the Missed Call alert system to deliver native missed call alerts from zero balance subscribers. This system automatically sends a missed call (a «Beep») to the people to whom a prepaid/postpaid zero-balance/blocked subscriber tries to call. The resulting callback creates new revenue.
Let’s have a look at some scenarios where beep me helps customer
Case 1: Smith has zero balance and trying to Call Daisy
In this case, Smith won’t be able to connect with daisy but Beep Me Service will send Beep alert(General Missed call notification) on Daisy’s mobile phone to notify her that Smith was trying to call her and Daisy should call him back.
Case 2: Smith has balance but Daisy is out of network or not reachable.
Beep Me Services notify Daisy with small beep sound about smith’s call and suggest her to callback when she gets back to the network
Case 3: Smith has zero balance and he is trying to send message to Daisy
When Smith tries to do a message with zero balance send short beep alert to daisy for informing her about smith is trying to message her but due to insufficient balance, he can’t.
The Beep Me service works even when mobile subscribers are of different mobile operators, hence it helps to enhance off-net calling revenues too.
Surprisingly, Beep Me helped Customer for Flawless communication and also it’s helping MNO’s to Increase their revenue by improving Customer Engagement. GTS Comes with the Verity of such beneficial products for its customers.